Exchanges/Returns

We totally understand that sometimes you need to exchange an item for a different size.

Or, maybe you changed your mind and want something else.

We get it! Which is why our exchange/return policy is super easy!

All exchange/return inquiries must be submitted within 14 days after receipt of your items.

Email us as soon as possible at sales@luxintenebrislingerie.com with your order number.

Please note that refunds and exchanges are not processed until we have received your items.

All items should be returned in original packaging in unused, unworn, and undamaged condition.

Refunds will be processed within 30 days to your original payment method. If a gift certificate was used, you will be issued a new gift certificate.

Shipping charges/fees are non-refundable.

If you have ANY questions, please do not hesitate to reach out to us!